An Adventure Alternative in Disability Support
GAS is a registered NDIS service provider, supporting all people to engage in outdoor adventure activities including mountain bike riding, rock climbing, abseiling, bushwalking, skiing, canoeing, kayaking and camping. Participants can choose to work 1:1 or join a small group.
GAS Charter of Rights and Responsibilities:
PARTICIPANT RIGHTS
- Have full information about service options and freedom to make your own choices.
- Have access to nature and a range of outdoor adventure pursuits.
- To receive a written plan/agreement regarding services provided.
- Reliable, coordinated, safe, high quality services which are appropriate to your needs, goals, interests and wishes.
- Being treated with dignity and respect and without discrimination, abuse, harassment or neglect.
- Have support that is respectful of you that builds on your individual strengths and interests.
- Respect for your cultural and religious practices, and to keep the language of your choice, without discrimination.
- To be provided with culturally safe services that recognize and respond to the particular needs of your diverse, cultural, linguistic and religious background.
- Personal privacy. Access to personal files held by GAS
- To provide feedback and complain and to take action to resolve disputes.
- To have access to an advocate.
- To be free from fear of repercussions for taking action to obtain your rights.
- Personal independence.
PARTICIPANT RESPONSIBILITIES
- To contribute to setting goals and planning activities.
- To ask questions if you are unsure about services or strategies.
- To provide feedback about services and supports, and if you have a concern, to raise it with GAS staff or management.
- To pay for services provided.
- To treat others with courtesy and respect, including social media use.
- To respect the privacy and confidentially of others in verbal conversations and on social media.
- Where appropriate, to accept personal responsibility for your actions and choices.
Feedback, complaints and disputes:
If the Participant wishes to give the provider feedback, the participant can talk to their worker or contact Shelley or Jeremy Wright (GAS owners) on 5222 1431.
If the participant is not happy with the provision of supports and wishes to make a complaint, the participant can talk to (above contact) or email intake@geelongadventurespecialists.com.au
Alternatively, the Participant can contact the National Disability Insurance Agency by calling 1800 800 110, visiting one of their offices in person, or visiting ndis.gov.au for further information.